Official Documents

Terms and Conditions rajampo

Please read this document carefully before using the rajampo platform. By registering or using our services, you agree to comply with all the terms and conditions stated herein.

Updated: 1 January 2026

Key Things You Need to Know

Before diving into the full terms, here are six key points that cover the essentials of using the rajampo platform.

User Eligibility

The rajampo platform is accessible only to individuals aged 18 and above. Each player is responsible for ensuring their use of the platform complies with local laws in their jurisdiction.

18+ KYC
Bonus & Promotion Terms

All bonuses and promotions are subject to clearly stated wagering requirements, which are detailed on the Promotions page and must be fulfilled before any withdrawal can be made.

Bonus Wagering
Deposits & Withdrawals

All financial transactions are processed through secure, encrypted channels. Withdrawals are processed within 15 minutes once identity verification (KYC) has been completed — a one-time requirement.

Wel come ≤15 Min
Prohibitions & Restrictions

Any attempt at fraud, use of multiple accounts, or bonus abuse will result in immediate account suspension. rajampo reserves the right to decline any suspicious transaction without prior notice.

Anti-Fraud One Account
Privacy & Personal Data

Your personal information is fully protected in accordance with the rajampo Privacy Policy and international data protection standards. We will not share your data with third parties without your consent.

256-bit SSL
Responsible Gaming

Rajampo fully supports responsible gaming practices. Players may set deposit limits, or request a self-break or self-exclusion at any time through their account settings.

Deposit Limit Self-Exclusion
01

Acceptance of Terms and Conditions

Welcome to rajampo, Malaysia's leading online casino platform. These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and rajampo ("Platform", "We"). By registering an account, accessing our website at rajampo.onl, or using any of our services, you confirm that you have read, understood, and fully agree to be bound by all the terms and conditions set out in this document.

If you do not agree with any part of these terms, please stop using our platform immediately. rajampo reserves the right to deny access to any individual who does not comply with these terms.

These Terms & Conditions take effect from 1 January 2026. The latest version is always available on this page and automatically supersedes all previous versions.

02

Eligibility & Account Registration

To use the rajampo platform, you must meet all of the following eligibility requirements without exception:

  • At least 18 years old on the date of registration.
  • Not residing in a region or country where the use of this platform is prohibited by local law.
  • Not currently on the self-exclusion list of any responsible gambling programme.
  • Registering only on your own behalf and not on behalf of any third party.
  • Having full legal capacity to enter into a binding agreement.

Registration Process

During registration, you are required to provide accurate, complete, and up-to-date information. rajampo reserves the right to request identity verification (KYC) documents at any time, including copies of your ID, bank statements, or other relevant documents. Failure to provide the requested documents within the specified period may result in a temporary account suspension.

Each individual is only permitted to hold one account only. Owning more than one account is a violation of these terms and may result in the closure of all associated accounts and the freezing of any remaining balances.

03

User Account & Responsibilities

Once your account is successfully registered, you are fully responsible for all activities that take place within it, including all bets, deposits, withdrawals, and communications made using your login credentials.

Account Security

You are required to keep your password and login credentials confidential at all times. rajampo recommends using a strong and unique password, as well as enabling two-factor authentication (2FA) for an added layer of security. Do not share your login details with anyone, including family members.

If you suspect your account has been compromised or accessed without authorization, please contact the rajampo support team immediately via live chat or our official email. We will take appropriate action to secure your account.

rajampo will not be held liable for any losses arising from unauthorized access caused by a user's own negligence in safeguarding their login credentials.

Up-to-Date Account Information

You are responsible for ensuring that all information in your account profile remains accurate and up to date, including your email address, phone number, and bank details for withdrawal purposes. Inaccurate information may cause delays in withdrawal processing or result in rejected transactions.

04

Deposits, Withdrawals & Payments

Rajampo supports a wide range of local Malaysian payment methods for the convenience of all members. All financial transactions are processed through fully encrypted channels using 256-bit SSL technology.

Deposit Methods

Deposits can be made using the following methods: FPX (all major Malaysian banks including Maybank, CIMB, Public Bank, RHB, Hong Leong Bank), Touch 'n Go eWallet, GrabPay, Boost, and online bank transfer. Deposits are typically processed instantly and credited to your account within seconds.

Withdrawal Process

Withdrawals are processed within 15 minutes of submission, subject to completed identity verification (KYC). Your first withdrawal may take slightly longer due to a one-time standard security review.

  • Minimum withdrawal amount: RM 30 per transaction.
  • Daily withdrawal limit: Subject to membership tier and the limits set on your account.
  • The withdrawal method used must match the deposit method on record.
  • All withdrawals are subject to fulfilment of bonus wagering requirements (where applicable).

rajampo does not charge any processing fees for deposits or withdrawals. However, third-party payment providers may impose their own fees, which are beyond our control.

05

Bonuses, Promotions & Loyalty Program

Rajampo offers a variety of attractive bonuses and promotions to all members, including welcome bonuses, reload bonuses, cashback, and special seasonal promotions. All bonuses are subject to specific terms and conditions stated on our Promotions page.

Wagering Requirement

Every bonus credited to your account comes with a wagering requirement that must be met before the bonus funds or any winnings generated from them can be withdrawn. This requirement varies by bonus type and will be clearly stated at the time the bonus offer is made.

For example, a bonus with a 30x wagering requirement means you must place bets totalling 30 times the bonus value before a withdrawal can be processed. A time limit for meeting the wagering requirement is also set for each promotion.

General Bonus Terms

  • Bonuses may only be claimed once per offer unless otherwise stated.
  • Rajampo reserves the right to void any bonus that has been misused or claimed through illegitimate means.
  • Bonuses are non-transferable between accounts and cannot be directly converted to cash.
  • Any attempt to manipulate the bonus system will be treated as fraud.
06

Game Rules & Wagering

All games offered on the rajampo platform use a random number generator (RNG) system that has been audited and certified by internationally accredited independent testing bodies, ensuring every game outcome is random, fair, and cannot be manipulated by any party.

The return-to-player (RTP) percentage for each game is as stated in that game's information. rajampo does not modify any game's RTP from the value set by the software provider.

Betting Limit

Each game has its own minimum and maximum betting limits, which are clearly displayed before you start a game. rajampo reserves the right to adjust betting limits at any time without prior notice, though we will endeavour to inform members in advance where possible.

In the event of a technical disruption during a game session, any unresolved bets will be settled according to rajampo's server records, which serve as the definitive record for all game transactions.

07

Prohibited Conduct & Fraud

Rajampo has a zero-tolerance policy towards any form of fraud, system abuse, or unethical conduct on our platform. The following actions are strictly prohibited and may result in immediate account closure and legal action:

  • Registering more than one account for yourself or on behalf of others.
  • Using automation software, bots, or scripts to play games.
  • Colluding with other players to manipulate game outcomes.
  • Abusing bonuses in ways not intended by rajampo (bonus abuse).
  • Using fraudulent payment methods or methods that do not belong to you.
  • Attempted money laundering through the platform.
  • Providing false information during registration or the KYC process.
  • Exploiting bugs or technical errors in the gaming system.

rajampo works closely with relevant authorities to address fraud and money laundering cases. Serious cases will be reported to the appropriate authorities without prior notice to the user.

08

Privacy, Security & Data Protection

Rajampo takes the privacy and security of every member's personal data seriously. All information you provide is protected with 256-bit SSL encryption and stored on secure servers with strict access controls.

The use of your personal data by rajampo is governed by our Privacy Policy, available at Privacy Policy page. In summary, we collect your personal data for the following purposes:

  • Identity verification and KYC compliance.
  • Processing of deposits and withdrawals.
  • Providing effective customer support.
  • Sending promotional information and exclusive offers (with your consent).
  • Fraud prevention and platform security.

Rajampo will not sell, transfer, or disclose your personal information to third parties without your consent, except as required by law or for legitimate payment processing purposes.

09

Liability Cap & Disclaimer

Rajampo provides its gaming platform on an "as-is" basis. While we make every effort to ensure uninterrupted operation, we cannot guarantee that the service will always be available, free from technical errors, or meet every user's requirements under all circumstances.

Rajampo shall not be liable for:

  • Any financial losses resulting from betting outcomes in games.
  • Service disruptions due to system maintenance or technical issues beyond our control.
  • Losses resulting from unauthorized account access due to user negligence.
  • Any indirect, incidental, or consequential losses arising from use of the platform.

rajampo's maximum liability to any user under any circumstances shall not exceed the total net deposits made by that user in the 30 days preceding the event giving rise to the claim.

10

Account Closure & Suspension

You may close your rajampo account at any time by contacting our customer support team. Before closure, please ensure that all pending withdrawals have been fully processed and all bonus requirements have been completed.

Rajampo reserves the right to unilaterally suspend or close any user's account in the following situations:

  • Violation of any section of these Terms and Conditions.
  • Suspected fraudulent activity or money laundering.
  • Failure to pass the KYC verification within the specified period.
  • Requests from competent authorities.
  • Account inactivity exceeding 12 consecutive months.

In the event of account closure for legitimate reasons (not due to a breach of terms), any remaining cash balance in your account will be returned to you via your original deposit method once the review is complete.

11

Amendments & Changes to Terms

Rajampo reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at our sole discretion. Material changes will be communicated to members via their registered email or a prominent notice on our website at least 7 days before taking effect, except in cases of emergency requiring immediate action.

Your continued use of the rajampo platform after any term changes take effect constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of the latest version.

12

Contact Us & Dispute Resolution

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the rajampo platform, our dedicated customer support team is available to assist you 24 hours a day, 7 days a week.

You may reach us through the following channels:

  • Live Chat: Available directly on the rajampo platform, with responses within minutes.
  • Email: [email protected] — response within 24 hours.
  • WhatsApp: Number available after logging in to your account.

Complaint Resolution Process

Every complaint received will be acknowledged within 24 hours and resolved within 7 business days. For more complex complaints, we will provide you with regular updates until a resolution is reached. rajampo is committed to resolving every dispute in a fair, transparent, and satisfactory manner.

The rajampo support team is fluent in Malay and English. We understand the needs of Malaysian players and are committed to delivering the best solutions in the shortest time possible.

Familiar with Our Terms? Let's Start Playing!

Create your rajampo account for free today and enjoy over 1,000 games with an exclusive welcome bonus waiting for you.

Bahasa Melayu